LetsTransform

03 / Concept project

Wellness / Mobile app / Customer experience

Gather.

A thoughtful service, always close at hand.

gather.

Good morning, Alex

A little time for yourself.

Find your next pause

✓

Your pause is booked.

Restorative massage
Thursday, 30 July · 10:30 AM
60 minutes with Jamie

Add to calendar ↗Manage

Follow-up sent · Just now

Amelia’s appointment reminder is on its way. One less thing to remember.

The challenge

Booking a service should be easy to fit into a busy day. Customers need a useful view of what’s next, not a maze of screens or another forgotten appointment.

The design response

A focused app that brings discovery, booking details, and timely reminders into one considered journey. Familiar controls, clear hierarchy, and a little room to breathe.

Exploration scope

  • Mobile experience design
  • Service discovery
  • Booking + confirmation
  • Customer account
  • Reminder notifications

Self-initiated concept.
Not commissioned client work.

Try it: the phone on this page is interactive. Pick a session and book a time — nothing leaves your browser.

Design decisions

The choices that shaped it.

  1. 01

    Next visit first

    The home screen leads with what’s booked, so the app is useful at a glance.

  2. 02

    Three taps to book

    Session, time, confirm. No account maze before the useful part.

  3. 03

    Reminders with manners

    One helpful reminder, sent at a sensible time, with an easy way to manage it.

Your move

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